988 is Now Live: What Does It Mean for Baltimore?

July 16, 2022 by Kerry Graves

Beginning Saturday, July 16, people across the country can call or text 988, the new three-digit number for mental health, substance use and suicidal crises, to connect directly to mental health support during a crisis. This new, shorter dialing code will help people more easily connect to the National Suicide Prevention Lifeline network — over 200 local crisis call centers — for support during a crisis.

In Baltimore City and Baltimore County, this means people in need of mental health crisis support will only have to remember to dial 9-8-8, and will automatically be connected to 24/7 support provided by counselors at trusted call centers like Baltimore Crisis Response Inc., the Here2Help Hotline, and Affiliated Sante Group’s Crisis Hotlines.

Questions? Want to learn more? NAMI has more information available about what is and is not changing across the country with the launch of 988.

The availability of 988 is a great step to helping people in crisis and their families – but the work to improve our full crisis response system is only beginning. While the new number is now live, efforts to build the system’s local capacity in our state to help everyone in crisis will continue in the weeks, months and years to come. Our policymakers must act to build and invest in local resources so that everyone in crisis has someone to talk to (local 24/7 crisis call centers), someone to respond (mobile crisis teams consisting of mental health professionals instead of law enforcement) and somewhere to go (short term crisis stabilization options instead of relying solely emergency departments). Learn more about this vision here.

Want to help spread the word about 988? According to a recent survey by NAMI National, 80% of U.S. residents do not know what 988 is, and what the changes will mean to their ability to access mental health support. Help us lower that number when you click the button below to share social posts, flyers, and information!

Click Here to Help Spread the Word!

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A Letter on Virtual Programming Through February 2022 from Executive Director, Kerry Graves

January 19, 2022 by Kerry Graves

To Our Dedicated Volunteers, Program Participants, and NAMI Friends,

The Fall of 2021 brought us some hope, as we relaunched in-person programming with great success. But, if this pandemic teaches us one thing, it will be flexibility. We have pivoted, swiveled, and salsa danced around each scenario thrown in our path – and unfortunately it is time to do so again.

We have made the tough decision to temporarily suspend our in-person support groups through February, 2022. Our staff have been closely monitoring trends in COVID-19 data and are following the advice of public health officials. While it has been so special to bring community members back together in a physical space, we feel it is important to do our part to protect the health and safety of our participants and volunteers.

We know that our support groups and classes are essential for many to manage and maintain their mental health and wellness, and that this decision will have a big impact on the people who count on us. As such, we want to make clear that the support groups that were in-person will be made available through Zoom.

To view our updated support group offerings and how to access them, please click here or visit www.namibaltimore.org/support-groups

All support groups will be held virtually in January and February 2022. In mid-February, we will re-evaluate the state of public health and determine how groups will operate in March and April 2022. We are so grateful for your patience and flexibility as we are trying to create the best experience for our participants and volunteers.

I know you, like me, are exceedingly weary over this ongoing pandemic and the constant changes. At the same time, I am increasingly hopeful over the elevated voices around mental health. The conversations are happening all around us – in the media, in schools, in the workplace, and yes, even in line masked-up at the grocery store. The buzz around mental health that initiated in 2020 at the onset of COVID-19 has become a roar. 2022 might be off to a rough start, but we will persevere and we will get louder!

Yours in Health,

Kerry Graves

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Creating a Workplace Culture That Prioritizes Mental Health

February 18, 2021 by Kerry Graves

Written by Kerry Graves, Executive Director of NAMI Metropolitan Baltimore serving Baltimore City and Baltimore County

It’s no secret that the events of the last year have set the stage for an unprecedented national mental health crisis. On top of life’s normal stressors, we’ve been dealing with a global pandemic, unrest over racial injustice, political divisiveness, and now the thread of seasonal depression and increased social isolation during the wintertime.

Needless to say, there is an urgency to not only talk about mental health in the workplace, but to create a culture centered around mental health awareness and prevention. Organizations and their leaders must understand that mental health education, advocacy, and support are “must-have” standards for employees, not “nice-to-have” benefits.

Mental health stats to note – and how they affect the workforce

The U.S. Centers for Disease Control and Prevention recently reported that nearly one-in-five American adults live with a mental illness. One study shoes that nearly 41% of American adults who didn’t struggle with mental health issues are now experiencing them as a result of COVID-19. The results are leading to dangerous and costly patterns from a workplace standpoint.

According to the World Health Organization, the loss of productivity due to poor mental health can be as high as $1 trillion per year, and again, that’s without taking the pandemic into account. A recent survey found that 70% of employees have admitted to experiencing burnout since the pandemic because the boundaries between work and home are more blurred than ever. In turn, productivity, motivation, and work quality are all suffering.

Furthermore, one-in-four senior-level women are highly considering leaving the workforce or downshifting their careers due to stress overload since the start of the pandemic, according to McKinsey’s most recent annual Women in the Workplace study. This means we are at risk of losing women in leadership, as well as future women leaders, which could undo decades of progress towards achieving workplace gender diversity.

Steps for employers to take

But just as poor mental health leads to negative workplace effects, positive mental health can translate into benefits and successes. Improving employees’ mental health can facilitate a more efficient workflow, relationships, productivity, company loyalty and employee recruitment. It’s also a smart financial move. What better time than now to create that kind of environment?

Here are some actions employers can take to improve mental health awareness.

Lead by example. Having a leadership team that talks about mental health and promotes how they are caring for their own can not be overstated. Educate yourselves as leaders, and understand the impact COVID-19 can have on mental health.

Empathize with and understand those living with a mental health condition. Hold training sessions so employees can both recognize the signs of mental illness and know how to respond to those who present these symptoms. Make anxiety and depression in the workplace easily identifiable. NAMI Metro Baltimore provides several training workshops as part of its workplace initiative “I Will Listen“, which is designed to raise awareness and reduce stigma.

Facilitate open and honest discussions about racial trauma in particular, as sustained trauma has profound impact on both mental and physical health. Ensuring that your workplace addresses racial injustice as a priority is an important component of a healthy work environment.

Provide and promote a flexible work environment so that employees can get help for themselves or their families when needed. Treat leave required for mental health care the same way you would treat leave for any other physical health condition.

Create social opportunities for employees. Employees with the opportunity to interact casually in the workplace are more open to sharing concerns around mental health. Consider creating an employee resource group. These voluntary, employee-led groups can foster a diverse, inclusive workplace aligned with organizational values, goals, and business practices.

Consider offering an employee assistance program (EAP) to help employees access mental health care. EAPs are paid for by employers and offer free confidential assessments, short-term counseling and referrals to employees facing mental health struggles, whether personal or work-related.

*This column originally ran in the Help Desk section of the Baltimore Business Journal on February 11, 2021. Click here to view the original article.

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