FAQs

Do you have any case managers, social workers, or counselors on site? If not, can you recommend a good one for me?

NAMI Metro Baltimore is a peer-led organization, so we do NOT have trained mental health professionals or case managers on-site. We understand that finding a mental health professional can be tough, but we are unable to make specific referrals. To receive a list of places that are able to make referrals, call our HelpLine at 410-435-2600. 

My loved one is in a psychiatric crisis and refuses to get help—what can I do?

In short, involuntary placement can only be done if they are found to be a danger to themselves or others. If they meet this criteria, you should file a petition for an emergency evaluation. Call 988 to reach the 24/7 National Suicide & Crisis Lifeline if someone is in immediate danger.

Are your classes/support groups free?
How can I get involved with NAMI Metro Baltimore?

NAMI Metro Baltimore’s volunteers are what keep our programs up and running. We are always looking for support group leaders, HelpLine volunteers, and other presenters. Apply to be a volunteer here or email volunteer@namibaltimore.org to get involved. 

When are you open?

Our HelpLine is available from 9am - 4pm and our office operates from 9am - 5pm, Monday through Friday. However, you will find that some programming, such as support groups, is outside of these hours.